The IT Service Desk team are the first point of contact for anyone in University community needing IT Support. For us, the most crucial period in the year is the start of term, and in particular, arrivals weekend (5th & 6th September 2015). We know how important it is for students, who have travelled from all over the world, to get connected to our Wi-fi as soon as possible, so they can keep in touch with friends and family back home.
Our IT Service Desk team are proud to be the only University in the world to have achieved 4 star Service Desk Institute accreditation, win ‘Best Small Service Desk’ in 2014 and be ranked in first place for IT Support in the iGrad student survey in 2013.
Our award winning team (Graham, Ali, Rab, James, Sam, Greg, David and Gary) are ready to welcome the new and returning students.
We even made a wee film.