Darren Lister, Office 365 Apprentice
“When I left school, I felt that an apprenticeship is better than college at expanding your knowledge. Everything you learn through your apprenticeship can be put into practice immediately as you resolve a variety of issues daily. I chose to do an IT Apprenticeship at the University of St Andrews as I’ve seen it is a great opportunity to gain qualifications while learning new skills.
On my first few weeks, I felt that all University staff have been so welcoming and helpful from people giving me tours of the University, to colleagues helping me getting everything I need set up.
Starting my apprenticeship with the IT Service Desk team has been great as I’ve learned how to resolve common issues and distribute calls from the inbox within UniDesk. Working during the start of term was very busy but I enjoyed being on the front desk and helping new students with any issues they are having.
I think I made the right choice by coming to St Andrews. Being able to put that on my CV as the first step on my career is great.”
Learn more about our IT Apprenticeships scheme at