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IT workshops for new students

In the next few weeks, we have organised a few IT workshops, demos and presentations to help new students become familiar with some of our key services. These will focus on printing, cyber security and using computer applications for your studies. No booking is required but seating may be limited. How to use Apps Anywhere (our…

12 September 2017Tips & Info

IT Security Advice

As we have started a new Academic Year, a security reminder which we hope will help protect you, your colleagues and the University. Universities are particularly appealing targets for hackers and phishing attempts designed to steal personal data and passwords, particularly because of the sheer number of personal records in our open, collaborative environment, which…

11 September 2017Tips & Info

Office 365 Groups

In the Microsoft Office 365 suite, University students and staff can create Groups. When creating a Group, the default visibility is set to public, but you will have the option to make this a private group at this point. Please be aware that content in a public Group can be seen by anybody in the University and anybody…

10 July 2017Tips & Info

Contacting us

Prior to logging a call with the IT Service Desk, it’s worth doing some quick checks before contacting us. If you’re having problems accessing a service, we recommend that you: Go to the IT Service Status web page to check the status of the service (there may be scheduled maintenance or a known issue) Is…

27 June 2017Tips & Info

Staff: Turning off your computer when you leave work

Important security updates are downloaded and installed in the background while you work. To complete the process, a restart is required – to keep your devices secure, shut down each night (Start>Shutdown). If you have any queries, please contact the IT Service Desk.

24 May 2017Tips & Info