Free visitor Wi-Fi during the summer months

From 1st June – 4th September, the University has entered into a partnership with BT to deliver the BT Wi-Fi service for free for all visitors across the University.

This is the same service that has been provided over the last few summers, which is funded by Residential & Business Services to support their summer conference, accommodation and events business.

BT Wi-Fi should only be used by members of the public or non-academic visitors to the University and is not envisaged for use by University students, staff or academic visitors.

Further details can be found at https://bit.ly/BTWi-Fi

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Telephone Upgrade affecting buildings on the North Haugh Exchange

In March 2017, we undertook essential upgrades to our telephone system. Unfortunately one element of the upgrade could not be completed in the March timescales, therefore we have had to reschedule it to Wednesday 14th June between 18:00-21:00.

This upgrade will only impact those on the North Haugh Exchange (please see list of buildings impacted below). No telephony services would be available during this time, including the ability to dial 999. Access control will not be affected.

We would be grateful if you could share this information with colleagues/students in your School/Unit if they are likely to be impacted.

List of buildings that will be impacted by the telephone upgrade on 14th June between 18:00 – 21:00:

  • Agnes Blackadder
  • Andrew Melville
  • BMS/BMS Annex
  • Chemistry
  • Computer Science
  • CREEM
  • ELT
  • Geoscience CHR
  • Grounds
  • John Burnet Hall
  • KTC
  • Library Annexe
  • Library Store
  • Management
  • Mathematics
  • Medical School
  • Physics
  • SOI Group (New Tech Centre)
  • Sports Centre
  • Student Services (Eden Court)
  • University Hall
  • FAS (Gateway)

If you have any queries, please contact the Telephone Office on 0133447 6161 or teloff@st-andrews.ac.uk .

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Staff: Turning off your computer when you leave work

Important security updates are downloaded and installed in the background while you work. To complete the process, a restart is required – to keep your devices secure, shut down each night (Start>Shutdown).

If you have any queries, please contact the IT Service Desk.

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Managing applications on University devices

All University-issued Windows devices (PCs and laptops) are running the Staff Desktop service provided by IT Services. The Staff Desktop, amongst other features, gives you the flexibility to manage the software on your device without having to contact the IT Service Desk.

In all devices, you can find the Software Center, a self-service portal that allows you to search, install and remove software applications. The Software Center can be located through Start > All Programs > Microsoft System Center > Configuration Manager > Software Center.

Simply select which software applications you would like to install from the list and click “INSTALL”. More information can be found on our dedicated web page.

If you have any questions or would like additional software applications to become available, please contact the IT Service Desk.

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Apps Anywhere Student Survey results

In April 2017 we carried out a short survey to find out what students think about Apps Anywhere. This new service was launched in September 2016, and provides students access to specialist software applications on any University PC as well as on their personal devices (since January 2017).

The survey revealed that over 55% of respondents were using a University PC to access the service, 25% were using their own Windows device, and just over 15% using their Mac.

We asked respondents to tick all the statements they agreed with:

We’re very grateful to everyone who completed the survey and took the time to leave feedback. We have already taken on board some of the comments received, which we hope will further improve the service.

Below is a selection of feedback about Apps Anywhere:Stat

“It would be great if other software for programming was included, e.g. MATLAB”

“Slick system. Made accessing applications for my course much easier than last year.”

Congratulations to Meg who won a £50 Amazon voucher in our survey prize draw!

 

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