Holyrood’s Connect Awards 2017

We are delighted to know we have been shortlisted for the ICT Team Award in this year’s Holyrood’s Connect Awards – in recognition of work we do to deliver an effective IT apprenticeship programme.

The award winners will be announced at the annual conference and awards event on 21st June in Edinburgh.

More information can be found at: http://connectawards.holyrood.com/shortlist

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Free visitor Wi-Fi during the summer months

From 1st June – 4th September, the University has entered into a partnership with BT to deliver the BT Wi-Fi service for free for all visitors across the University.

This is the same service that has been provided over the last few summers, which is funded by Residential & Business Services to support their summer conference, accommodation and events business.

BT Wi-Fi should only be used by members of the public or non-academic visitors to the University and is not envisaged for use by University students, staff or academic visitors.

Further details can be found at https://bit.ly/BTWi-Fi

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Telephone Upgrade affecting buildings on the North Haugh Exchange

In March 2017, we undertook essential upgrades to our telephone system. Unfortunately one element of the upgrade could not be completed in the March timescales, therefore we have had to reschedule it to Wednesday 14th June between 18:00-21:00.

This upgrade will only impact those on the North Haugh Exchange (please see list of buildings impacted below). No telephony services would be available during this time, including the ability to dial 999. Access control will not be affected.

We would be grateful if you could share this information with colleagues/students in your School/Unit if they are likely to be impacted.

List of buildings that will be impacted by the telephone upgrade on 14th June between 18:00 – 21:00:

  • Agnes Blackadder
  • Andrew Melville
  • BMS/BMS Annex
  • Chemistry
  • Computer Science
  • ELT
  • Geoscience CHR
  • Grounds
  • John Burnet Hall
  • KTC
  • Library Annexe
  • Library Store
  • Management
  • Mathematics
  • Medical School
  • Physics
  • SOI Group (New Tech Centre)
  • Sports Centre
  • Student Services (Eden Court)
  • University Hall
  • FAS (Gateway)

If you have any queries, please contact the Telephone Office on 0133447 6161 or teloff@st-andrews.ac.uk .

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Staff: Turning off your computer when you leave work

Important security updates are downloaded and installed in the background while you work. To complete the process, a restart is required – to keep your devices secure, shut down each night (Start>Shutdown).

If you have any queries, please contact the IT Service Desk.

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Managing applications on University devices

All University-issued Windows devices (PCs and laptops) are running the Staff Desktop service provided by IT Services. The Staff Desktop, amongst other features, gives you the flexibility to manage the software on your device without having to contact the IT Service Desk.

In all devices, you can find the Software Center, a self-service portal that allows you to search, install and remove software applications. The Software Center can be located through Start > All Programs > Microsoft System Center > Configuration Manager > Software Center.

Simply select which software applications you would like to install from the list and click “INSTALL”. More information can be found on our dedicated web page.

If you have any questions or would like additional software applications to become available, please contact the IT Service Desk.

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