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IT Service Desk Christmas opening hours

The Library will be closed on Friday 11 January so get IT help by phone or online via email, UniDesk, or Skype.   If you’re looking for IT help during December and January, you can find our opening hours below. We’ll be offering limited IT support on the weekends whilst campus is quiet. This means…

10 December 2018Opening Hours

Contact the IT Service Desk via Skype for Business

From Monday 19th March, University staff and students will be able to contact the IT Service Desk via the Skype for Business instant messaging service. Search for ‘IT Service Desk’ via your Skype for Business account. This service will operate from 09:00-17:00, Monday-Friday only. Instant messages sent to the account out with this period will…

16 March 2018Our services

IT Service Desk opening hours on Friday 12th and Monday 15th January 2018

As the Main Library will be closed all day on Friday 12th January 2018, the IT help point will not be available for face to face IT support. You can still contact the IT Service Desk via IT Self Service, email or telephone (01334 46 3333) between 08:30 – 17:00. On Monday 15th January 2018,…

8 January 2018Opening Hours

IT Service Desk opening hours on 19th December 2017

The IT Service Desk (IT help point in the Main Library and back office) will close at 13:50 on Tuesday 19th December 2017. If you need to log a call, please use the IT Self Service portal and we will get back to you from Wednesday 20th December 2017 onwards. In the event of an IT emergency, please refer to our web…

12 December 2017Opening Hours

Start of Term IT Support

We know how important getting access to IT systems and services (particularly our Wi-Fi!) is for students, so we make sure we are resourced to provide additional IT support during arrivals weekend and orientation week, just case extra help is needed. IT welcome packs were issued to around 3000 new students during arrival weekend –…

3 November 2017Our team, Projects