Our UniPrint devices are changing from Xerox to Ricoh
From Monday 30 June, we will install new printers across the University following the appointment of our new printer supplier, Agilico.
Agilico is an Edinburgh-based company with a focus on sustainability and a robust support model for staff and students. They partner with Ricoh, so our current Xerox printers will be replaced with Ricoh devices.
Dates of installation
We have published weekly schedules on the IT Service Status page for staff and students to view. The installations are spread over five weeks, starting with Walter Bower House and progressing through St Andrews.
Find the following schedules on IT Service Status:
- Week 1 – Walter Bower House and North Haugh
- Week 2 – North Haugh and Halls of Residences
- Week 3 – Central, including Main Library
- Week 4 – St Mary’s and East Sands
- Week 5 –The Scores and remaining Halls of Residences
If there is any change to locations or timing, we will update the IT Service Status page.
Impact for students and staff
Those using University-supplied laptops will be able to see the new print queue in the next month: UniPrint Ricoh. There will be two print queues on your device for five weeks until all the old Xerox printers are removed.
Other devices will require you to install the new printers using Apps Anywhere or manually using the guidance on the IT website.
Features
Printers have been replaced on a like-for-like basis. This means if the printer you used previously could print A3 and colour, so will the new one.
Training and support
Alongside the “how to use the printers” posters displayed next to each printer, there will be in-person demos for students and staff to attend:
- Walter Bower House, Wednesday July 2 at 11am
- Walter Bower House, Wednesday July 2 at 11:20am
- Walter Bower House, Wednesday July 2 at 11:20am
- Main Library, Thursday 17 July at 11:30am
- Bute Building, Tuesday 22 July at 12pm
We will make these sessions available in the Personal Development Management System (PDMS) soon for you to share with colleagues.