112 articles found

Media Services Video Production during 2016

2016 has been an exciting year for the Media Services team. With the introduction of the lecture capture service, demand for videos has increased with more and more videos being requested from Schools and Units. We…

IT upgrades and maintenance w/c 8th January 2017

Prior to the return of the majority of students, IT Services plan to carry out further maintenance and upgrade work during w/c 8th January 2017.  During this time, services may be unavailable or are ‘at risk’ of being…

IT upgrades and maintenance during w/c 19 December 2016

There are limited windows of opportunity for IT Services to carry out major upgrade and maintenance work without causing widespread disruption to students and staff. We therefore plan to carry out a number of storage…

IT Service Desk opening hours (Christmas break)

Due to the University’s closure during the Christmas period, the IT Service Desk (front desk and back office) will operate at the following dates and times: *team meeting 09:30 – 10:30 From the 4th until the 21st…

New staff start process

We’ve been working with HR to review the process for new staff joining the University to see how we could improve their experience. Historically, new starts had to visit three separate locations around campus to…

Updates to rooms equipment and events production

Rooms fitted with new AV equipment Over the summer we have kitted out several rooms with new AV equipment. We standardised their systems and made them more user-friendly and reliable. In several rooms, laser projectors…

Apps Anywhere is here!

The way we are delivering software applications has changed…   Over the past years, students have asked us how they can access software applications from any PC on campus as well as their own devices. Historically, our…

Pastures new

Two of our IT apprentices, Grant and Connor, have now left the University since they reached the end of their 2 year contract and secured a full-time employment offer elsewhere. We’re sad they left our team but we…