My journey as an IT Apprentice – Mark Cathro

Wednesday 16 May 2018
Photo of Mark Cathro providing IT support at John Burnet Hall during arrival weekend in September 2017
Mark Cathro providing IT support at John Burnet Hall during arrival weekend in September 2017

I started my IT Apprenticeship at the University of St Andrews on 8th August 2016. I had just finished my 6th year at Kinross High School, and to be honest, wasn’t too sure what I wanted to do after High School. I always enjoyed IT, and going to University wasn’t too appealing to me.

So I applied to QA Apprenticeships, and was then asked to come for an interview with IT Services at the University of St Andrews, and well… that was that!

Working at the University has been absolutely fantastic. From the first day here, I felt as part of the team and was surrounded by so many great teachers – my colleagues in the IT Service Desk and all other members of IT Services who have helped me along the way.
As my contract was only in place for two years, during my second year, the aim was to complete my qualifications through QA, and most importantly, secure a full-time job.

I spotted Insights, Dundee, were recruiting a Service Delivery Analyst, a role very similar to the one I fulfiled at the University. So, I brushed up my CV and sent in my application. I was invited for a telephone interview first of all; then I was invited to meet them at their offices in Dundee. A few days later, I was offered the job! Colleagues here put me through my paces in a couple of mock interviews before the real thing. That was tough going – but it helped me a great deal.

I’d just like to thank everyone here at the University who has helped me along with my apprenticeship. The IT apprenticeships scheme at the University is absolutely brilliant, and without it, who knows where I would be right now. I’m so grateful for all the help, support and encouragement I’ve received. It’s been a fantastic time, and have made so many new friends along the way.

Mark started his new job on 7th May at Insights Dundee.

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