August roundup
August was another busy month for IT Services, as we celebrated network service anniversaries and colleagues' long service, all while the team resolved 4,403 support queries.
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Update and guidance for teaching staff: Academic Year 2026/27
Are you teaching this semester in a venue that’s new to you? Do you want to know about evening and weekend IT support? Get the latest news and updates from IT Services.
Stay Alert: Increase in Suspicious Phone Calls Targeting University Staff
Cybercriminals use phone calls, known as vishing attacks, to gather information that can be used in future scams or cyberattacks. Learn what to do if you suspect you are a victim of a vishing attempt.
July roundup
During July, we welcome new staff, carry out technology checks, updates and upgrades and resolved 4130 support queries.
SentinelOne: Antivirus Protection for Staff Devices
To help keep University systems and data secure, IT Services is introducing SentinelOne, a new antivirus application for University-supplied Windows and macOS staff devices.
Security updates for Apple devices
Security updates have been released for various Apple products to mitigate issues which could leave systems open to cyber attacks. Use this guidance to learn more about the issues, if you’re affected, and what you need…
Behind the Scenes at Agilico: What We Learned About Sustainable IT
In May, our IT apprentices, along with IT Service Delivery Manager Ross Garnier, visited Agilico's Edinburgh offices to see first-hand the work that goes on behind the scenes at the University's Managed Print Service…
June roundup
June was another busy month for IT Services, as we celebrated colleagues winning awards and the team resolving 4,229 support queries.
Security updates for Apple devices
Security updates have been released for various Apple products to mitigate issues which could leave systems open to cyber attacks. Use this guidance to learn more about the issues, if you’re affected, and what you need…
May roundup
May was another productive month for IT Services, with the team resolving 3800 support queries and welcoming our new Business Relationship Manager.