Festive opening hours 2025/2026
If you experience an issue over the festive period, feel free to email [email protected] or log a call in IT Self Service – just bear in mind that we may not be able to respond within our usual timescale.
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Scottish Apprenticeship Week: meet our IT apprentices
To celebrate Scottish Apprenticeship Week, we asked our current IT apprentices to share their experience since starting at the University. Find out what Cammy, Jack, Reece, and Cammy had to say.
Apple macOS Sequoia update
For personally owned devices, mainly affecting our student community, our advice is not to upgrade to macOS Sequoia yet. 
Microsoft 365 features to support research
Microsoft 365 provides tools to help researchers work more efficiently. You can transcribe interviews, schedule appointments, and collaborate on documents securely.
Tools to manage recurring projects and annual planning
At the University, a lot of our tasks relate to points of the academic year and student cycle. Documenting these ahead of time can help with resource planning and training new team members. This guide explores…
How Copilot uses your dataÂ
This guidance provides information for staff on the use of Microsoft 365 Copilot and what happens to your data when you interact with the application. It outlines how Copilot operates, how your data is protected, and…
October roundup
October was a busy month for our IT Services team as we continued to support the University community with their tech needs. Last month alone, we successfully handled 5,304 support queries. Find a summary of our…
Security updates for Apple devices
Security updates have been released for various Apple products to mitigate issues which could leave systems open to cyber attacks. Use this guidance to learn more about the issues, if you’re affected, and what you need…
September roundup
In September, our IT Services team handled 8,423 support queries. That’s 300 more than last year! This reflects the exciting start-of-term period, during which we supported new and returning students in getting…
Cyber Resilience and You: practical online safety for students
Staying safe online is more important than ever. From protecting your personal data to avoiding scams, understanding the basics of cybersecurity can make a big difference to your online life. That’s why the University…
Student loan scams target students
Every September, thousands of students at St Andrews – and almost one million across the UK – receive their maintenance payments from the Student Loans Company (SLC). While this is a busy and exciting time, it’s also a…
Four options for students without a laptop
The University provides a range of options to help students if they find themselves without a laptop during their studies.