Spring Clean your OneDrive and Microsoft Teams
Did you know that stored files that are no longer required or in use have an impact on our carbon footprint?
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Identifying fraudsters using cyrillic characters
Cyrillic characters are based on the Greek alphabet and can look similar or almost identical to regular English characters.
Festive Opening Hours 2023
The IT Service Desk will be closed from 1pm on Friday 22 December until 8.30am on Wednesday 3 January 2024. If you experience an urgent IT issue that cannot wait until the University re-opens, please contact the…
How to enable Wi-Fi calling
Mobile phone coverage can vary, particularly inside larger buildings or rural areas. Wi-Fi calling allows you make phone calls over wireless networks (including eduroam) rather than over the 4G or 5G mobile signal.
Number matching prompts to combat MFA fatigue attacks
Last year, the Cybersecurity and Infrastructure Security Agency (CISA) published new guidance to raise awareness of a new threat, multi-factor authentication (MFA) fatigue, and how organisations can protect themselves…
IT guidance for teaching staff
In the last few years, we have offered a rolling programme of training and familiarisation sessions to teaching staff, as well as in-room and online guides. Following recent feedback from teaching staff last semester,…
Six ways to discover new digital tools
Wondering whether you could make better use of the technology at the University? In 2019, the University invested in a new role to help staff understand what digital tools could support them in their roles. Since then,…
Greg Jennings wins Best New Cyber Talent
Former St Andrews Modern and Graduate apprentice wins Best New Cyber Talent award at glitzy Scottish Cyber Awards 2022 on 24 November.
Christmas opening hours 2022
If you experience an issue over the festive period, feel free to email [email protected] or log a call in IT Self Service – just bear in mind that we may not be able to respond within our usual timescale.
Upgrade to Windows 11
Windows 11 is now available for you to upgrade to from Windows 10.
Black Friday deals!
Looking for a Black Friday deal? Are you targeted with unbelievable discount offers and promotions? Or are you targeted for your personal data or money? Protect yourself from scammers using fake websites and phishing…
Tackling the digital poverty divide with Reusing IT
The University of St Andrews and Reusing IT, a West Lothian based charity, have worked in partnership for over ten years to combat digital poverty.
Comparing Microsoft Forms, Qualtrics and Jisc Surveys
There are three form tools available at the University: Microsoft Forms, Qualtrics and Jisc Surveys. In this blog, we will outline how to access each tool, recommended use cases, where to get help and training.
Why SMS and voice-based authentication are vulnerable to attacks
Multi-factor authentication (MFA) is perceived as the bare minimum level of security to protect accounts against phishing and brute force attacks. As mentioned in our earlier guidance, MFA prevents attackers from…
QR code scams and how to avoid them
There has been a rise in phishing attempts containing QR codes in the last month. A QR or 'quick response' code is a popular type of 2D barcode that allows anyone with a smartphone to scan and read the digital…