249 articles found

Festive Opening Hours 2023

The IT Service Desk will be closed from 1pm on Friday 22 December until 8.30am on Wednesday 3 January 2024. If you experience an urgent IT issue that cannot wait until the University re-opens, please contact the…

How to enable Wi-Fi calling

Mobile phone coverage can vary, particularly inside larger buildings or rural areas. Wi-Fi calling allows you make phone calls over wireless networks (including eduroam) rather than over the 4G or 5G mobile signal. 

Number matching prompts to combat MFA fatigue attacks

Last year, the Cybersecurity and Infrastructure Security Agency (CISA) published new guidance to raise awareness of a new threat, multi-factor authentication (MFA) fatigue, and how organisations can protect themselves…

IT guidance for teaching staff

In the last few years, we have offered a rolling programme of training and familiarisation sessions to teaching staff, as well as in-room and online guides. Following recent feedback from teaching staff last semester,…

Black Friday deals! 

Looking for a Black Friday deal? Are you targeted with unbelievable discount offers and promotions? Or are you targeted for your personal data or money? Protect yourself from scammers using fake websites and phishing…

QR code scams and how to avoid them

There has been a rise in phishing attempts containing QR codes in the last month. A QR or 'quick response' code is a popular type of 2D barcode that allows anyone with a smartphone to scan and read the digital…

Security updates for Apple devices

Security updates have been released for various Apple products to mitigate issues which could leave systems open to cyber attacks. Use this guidance to learn more about the issues, if you’re affected, and what you need…