Extended opening hours for exams
The IT Service Desk will be extending their opening hours while students sit their exams.
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Festive opening hours 2025/2026
If you experience an issue over the festive period, feel free to email [email protected] or log a call in IT Self Service – just bear in mind that we may not be able to respond within our usual timescale.
Scottish Apprenticeship Week: meet our IT apprentices
To celebrate Scottish Apprenticeship Week, we asked our current IT apprentices to share their experience since starting at the University. Find out what Cammy, Jack, Reece, and Cammy had to say.
Apple macOS Sequoia update
For personally owned devices, mainly affecting our student community, our advice is not to upgrade to macOS Sequoia yet. 
Security updates for Apple devices
Security updates have been released for various Apple products to mitigate issues which could leave systems open to cyber attacks. Use this guidance to learn more about the issues, if you’re affected, and what you need…
The 2026/27 IT checklist for new studentsÂ
Follow this checklist to set up your IT essentials before and after your arrival.
April roundup
April was another productive month for IT Services, with the team resolving 4252 support queries and launching a new way for staff and students to seek IT help.Â
March roundup
March was another productive month for IT Services, with the team resolving 4,426 support queries and proudly taking part in Scottish Apprenticeship Week.
Protect yourself from file‑sharing phishing attacks
We have recently seen an increase in phishing emails that use genuine file‑sharing services such as SharePoint, Dropbox and OneDrive. Because these platforms are part of our everyday work, attackers see them as a…
Email security warnings: what they mean and what to do
Email security warnings appear as banners at the top of some messages. They help you identify phishing, spoofing and other suspicious emails before you open links or attachments.
If it seems too good to be true…it probably isÂ
There has been a recent increase in scams targeting organisations with messages that promise something exciting, valuable, or urgent. These messages often look genuine and may even come from real University or…
IT Help Point closed on Tuesday 31 March 3pm to 4:30pm
The IT Help Point in Walter Bower House will be closed on Tuesday 31 March 3pm to 4:30pm for an IT Services staff meeting.
Cyber security risks from USB drives
USB drives are useful for sharing files, but they can also create serious security risks. A recent incident which involved a malicious USB device being connected to a staff machine resulted in a rapid compromise.