Festive Opening Hours 2023

Tracy Moffat
Monday 18 December 2023

The IT Service Desk will be closed from 1pm on Friday 22 December until 8.30am on Wednesday 3 January 2024. If you experience an urgent IT issue that cannot wait until the University re-opens, please contact the Security and Response team in the first instance. 

For common tasks like setting up eduroam or finding software, check the IT website to see if you can find what you’re looking for.

Computer classrooms and study spaces

  • The 24-hour computer classrooms in Maths, Bute, Irvine and Butts Wynd will remain open throughout the festive period. You will be required to use your ID card to enter these spaces. 
  • The majority of University buildings will close on Friday 22 December 2023 and will re-open Wednesday 3 January 2024, with the exception of Halls of Residences.
  • For details about Libraries and Library managed study space opening times, visit: Library spaces

When to contact the Security and Response Team

  • If you have an urgent issue which occurs when we are closed
  • If your issue relates to urgent access control or ID cards

Contact details for the Security and Response Team are available on the University website.

Opening hours

Monday 18 to Thursday 21 December*

The last date for PC Clinic bookings will be Tuesday 12 December at 5pm. The PC Clinic will reopen on Monday 8 January 2024. 

Visit an IT Help Point
  • Main Library from 9am to 5pm
  • Walter Bower House from 8:30am to 5pm

Contact us
Reach IT Service Desk by phone, email or IT Self Service
8:30am to 5pm

*Tuesday 19th December:  We will be providing a limited service on Tuesday 19th between noon and 5pm.  Support for critical issues is available via the IT Service Desk.

 

Friday 22 December

Visit an IT Help Point
  • Main Library from 9am to 1pm
  • Walter Bower House from 8:30am to 1pm

Contact us
Reach IT Service Desk by phone, email or IT Self Service
8:30am to 1pm

Saturday 23 December to Tuesday 2 January

Visit an IT Help Point
Main Library and Walter Bower House Closed

Contact us
Business critical support only

Wednesday 3 January to Friday 5 January

Visit an IT Help Point
  • Main Library from 9am to 5pm
  • Walter Bower House from 8:30am to 5pm
Contact us
Reach IT Service Desk by phone, email or IT Self Service 8:30am to 5pm

Saturday 6 and Sunday 7 January

Visit an IT Help Point
Main Library and Walter Bower House Closed

Contact us
Business critical support only

Monday 8 January to Friday 12 January

 

Visit an IT Help Point
  • Main Library from 9am to 5pm
  • Walter Bower House from 8:30am to 5pm

Contact us
Reach IT Service Desk by phone, email or IT Self Service
8:30am to 5pm

ID card collection

  • New students staying in halls can collect their ID cards from their allocated Hall of Residence.
  • New students not in halls can collect their ID cards from the matriculation event in the Gateway Building Friday 12th January 2023 from 9am to 2pm. After this time, ID cards will be available to collect from the IT Help Point in the Main Library.
  • Other students can collect their replacement cards from the IT Help Point in the Main Library.

Saturday 13 and Sunday 14 January

Visit an IT Help Point
Main Library from 12pm to 4pm

Contact us
Phone: +44 (0)1334 46 3333

 

 

Normal service resumes Monday 15 January in the Main Library.

Visit the IT website for opening hours.

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