April roundup
April was another productive month for IT Services, with the team resolving 4252 support queries and launching a new way for staff and students to seek IT help.Â
Category: Our team
Scottish Apprenticeship Week: introducing our IT apprentices
As part of Scottish Apprenticeship Week, we’re highlighting the experiences of our IT apprentices and the valuable contributions they make across the University. Each apprentice brings their own perspective, but all…
January roundup
January was a productive start to the new year for IT Services as we resolved 4,755 support queries and prepared systems and services for the return to teaching.Â
October roundup
October was a busy month for our IT Services team as we continued to support the University community with their tech needs. Last month alone, we successfully handled 5,304 support queries. Find a summary of our…
Scottish Apprenticeship Week: meet our IT apprentices
To celebrate Scottish Apprenticeship Week, we asked our current IT apprentices to share their experience since starting at the University. Find out what Cammy, Jack, Reece, and Cammy had to say.