As part of Scottish Apprenticeship Week, we’re highlighting the experiences of our IT apprentices and the valuable contributions they make across the University. Each apprentice brings their own perspective, but all…
The University is working towards achieving Cyber Essentials (CE) certification. Cyber Essentials is a government‑backed scheme, run by the National Cyber Security Centre (NCSC), designed to help organisations protect…
We are retiring phone call authentication in Duo Security, our multifactor authentication platform for staff. Following this change, you will no longer be able to approve sign‑ins using a phone call to your number.
Security updates have been released for various Apple products to mitigate issues which could leave systems open to cyber attacks. Use this guidance to learn more about the issues, if you’re affected, and what you need…
January was a productive start to the new year for IT Services as we resolved 4,755 support queries and prepared systems and services for the return to teaching.
Security updates have been released for various Apple products to mitigate issues which could leave systems open to cyber attacks. Use this guidance to learn more about the issues, if you’re affected, and what you need…
We have added a new security feature to help protect the University from phishing attacks. This feature is recommended by Microsoft and adds a small banner at the top of certain emails.
November was another busy month for IT Services as we resolved 4,718 support queries and supported the smooth running of Winter Graduation.
Microsoft 365 provides tools to help researchers work more efficiently. You can transcribe interviews, schedule appointments, and collaborate on documents securely.
If you experience an issue over the festive period, feel free to email [email protected] or log a call in IT Self Service – just bear in mind that we may not be able to respond within our usual timescale.