The 2024 IT checklist for new students 

Tracy Moffat
Wednesday 22 May 2024

1. Collect your ID card

If you’re staying in Halls of Residences, your card will be available for you to collect on your arrival. 

If you’re staying in private accommodation, collect your card from the Gateway building from Saturday 7 September to Thursday 12 September from 9am to 5pm. From Friday 13 September, pick up your card from the IT Help Point in the Main Library. 


2. Activate your account

You’ll receive an email once you’ve been accepted to the University advising you to do this. 

Once you activate your account, you’ll be able to log on to MySaint to choose your modules and use University facilities, like the printers. 

 

3. Make sure you only pack electronic devices which can connect to eduroam wifi

 

What devices to bring with you

On arrival weekend the IT help team will be on hand to help you to connect your: 

  • iPhones running iOS 16 and above. 
  • iPads running iPadOS 16 and above. 
  • MacBooks and iMacs running MacOS 13 (Ventura) and above. 
  • Windows devices running Windows 10 or 11 with latest updates. 
  • Android 13 and above. 

Windows phones and Chromebooks can connect to eduroam but you might need some help with the settings. 

 

What devices to leave at home

If your device can’t download the certificate via a web browser, it won’t be able to connect to eduroam.

This includes:

  • wireless printers
  • ebook readers (like Kindles)
  • smart speakers
  • smart TVs

BT wifi is available but you need to pay for it, unless you’re already a BT customer and it’s included in your plan.

Time-saving tip: connect before you get here

Did you know you can set up eduroam Wi-Fi on your device before you get here? This means you can get online straight away when you arrive in St Andrews. 

  • Visit https://cat.eduroam.org on your device 
  • Download the eduroam installer for the University of St Andrews. Android and iOS devices should download the GetEduroam app from Google Play Store or Apple App Store instead. 
  • You’ll be asked to enter your University email address and password. 

Gaming

The network is provided for academic and research related purposes during your time at University, so we can’t guarantee that all games or consoles will be able to connect. 
 

 

4. Download Microsoft 365 for free on up to five devices

As a student at the University, your subscription to Microsoft 365 gives you five free copies of Microsoft 365 (Teams, Word, PowerPoint and Excel) on personal devices and cloud storage in OneDrive. 

 

5. Set up Apps Anywhere to get software

Apps Anywhere is a web portal which delivers software applications to University PCs and personal devices. Try it out ahead of term and contact the IT Service Desk if you have any issues. 

 

6. Download free antivirus

Get WithSecure for Windows and Mac for free from Apps Anywhere, the University app store.

 

7. Declaring a disability 

The University also provides support for students who declare a qualifying disability both at entry to their course and during their studies. We can start the process of putting arrangements in place before you start your studies, and we recommend that you contact the disability team as soon as you have made an application to study here. If the University has not been made fully aware of the requirements of a student with a qualifying disability,  we cannot guarantee that suitable resources will be available when required.

 

8. Ask for IT help if you need it

Send us an email, phone us, or visit us in person at the following locations: 

   IT Service Desk in Main Library  David Russell
Apartments and
Agnes Blackadder Hall
 
Gateway Building 
Saturday 2 September  1000-1800    1000-1800     
Sunday 3 September  1000-1800    1000-1800     
Monday 4 September  0900-1800      0900-1700 
Tuesday 5 September  0900-1800      0900-1700 
Wednesday 6 September  0900-1800      0900-1700 
Thursday 7 September  0900-1800      0900-1700 
Friday 8 September  0900-1800      
Saturday 9 September  1000-1700            
Sunday 10 September  1000-1700            

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