289 articles found

IT Service Desk opening hours on 4th December 2017

The IT Service Desk (IT help point in the Main Library and back office) will be closed between 13:50 – 16:10 on Monday 4th December 2017. In the event of an IT emergency, please check our extended cover web page. We…

IT Service Desk opening hours (Christmas break)

Due to the University’s closure during the Christmas period, the IT Service Desk (front desk and back office) will operate at the following dates and times over the next few weeks: From the 16th until the 28th January…

Access Control office closure on 5th December 2017

An advance notice that the Access Control office will be closed all day on Tuesday 5th December 2017 (08:45-17:00). Requests received on that day for new or replacement ID cards and access changes will not be processed…

Darren Lister, Office 365 Apprentice

A warm welcome to Darren who joined us in August 2017 as our Office 365 Apprentice. “When I left school, I felt that an apprenticeship is better than college at expanding your knowledge. Everything you learn through…

Jake Laing, IT Service Desk Apprentice

A warm welcome to Jake who joined us in July 2017 as our IT Service Desk Apprentice. “I chose to do an apprenticeship at the University of St Andrews because ever since I can remember, I knew I wanted a job in IT. I…

Start of Term IT Support

We know how important getting access to IT systems and services (particularly our Wi-Fi!) is for students, so we make sure we are resourced to provide additional IT support during arrivals weekend and orientation week,…