The IT Service Desk (IT help point in the Main Library and back office) will be closed between 13:50 – 16:10 on Monday 4th December 2017. In the event of an IT emergency, please check our extended cover web page. We…
We have created a new e-newsletter to keep staff up to date with IT news, project work and information to help them make the most out of our services. To subscribe, send an email to [email protected]
Due to the University’s closure during the Christmas period, the IT Service Desk (front desk and back office) will operate at the following dates and times over the next few weeks: From the 16th until the 28th January…
We have developed a new tool that allows students to check in real-time how many PCs are available in computer rooms. Initially, the service was made available in the Main Library – a screen at the Library’s entrance…
An advance notice that the Access Control office will be closed all day on Tuesday 5th December 2017 (08:45-17:00). Requests received on that day for new or replacement ID cards and access changes will not be processed…
A warm welcome to Darren who joined us in August 2017 as our Office 365 Apprentice. “When I left school, I felt that an apprenticeship is better than college at expanding your knowledge. Everything you learn through…
A warm welcome to Jake who joined us in July 2017 as our IT Service Desk Apprentice. “I chose to do an apprenticeship at the University of St Andrews because ever since I can remember, I knew I wanted a job in IT. I…
A warm welcome to Glen who joined us in July 2017 as our Desktop Operations / Media Services Apprentice. “By the time I had left school, I wasn’t entirely sure what I wanted to do. I had done different jobs but, I…
We know how important getting access to IT systems and services (particularly our Wi-Fi!) is for students, so we make sure we are resourced to provide additional IT support during arrivals weekend and orientation week,…
Last month, Alex Schladebeck, Head of Software Quality and Test Consulting at BREDEX GmbH, was our invited speaker at the IT Services staff meeting in Parliament Hall. Alex Schladebeck is a team leader, consultant,…