Earlier this month we started running the Annual Progress Report Project for PGR students and we are already significantly ahead of schedule! The PGR annual review process ensures the University is meeting the needs of…
Prior to logging a call with the IT Service Desk, it’s worth doing some quick checks before contacting us. If you’re having problems accessing a service, we recommend that you: Go to the IT Service status web page to…
We’re delighted to report that Greg Jennings, IT Apprentice, has secured a full time permanent role as an IT Service Desk Analyst at the University of St Andrews. Straight from school, Greg joined IT Services in July…
My time with Streamtec, an AV integrator company, based out in Arbroath, was split up over two weeks, to ensure I was allocated to jobs that I would benefit from. My first three days were split up between working…
We are delighted to know we have been shortlisted for the ICT Team Award in this year’s Holyrood’s Connect Awards – in recognition of work we do to deliver an effective IT apprenticeship programme. The award winners…
From 1st June – 4th September, the University has entered into a partnership with BT to deliver the BT Wi-Fi service for free for all visitors across the University. This is the same service that has been provided over…
In March 2017, we undertook essential upgrades to our telephone system. Unfortunately one element of the upgrade could not be completed in the March timescales, therefore we have had to reschedule it to Wednesday 14th…
Important security updates are downloaded and installed in the background while you work. To complete the process, a restart is required – to keep your devices secure, shut down each night (Start>Shutdown). If you have…
All University-issued Windows devices (PCs and laptops) are running the Staff Desktop service provided by IT Services. The Staff Desktop, amongst other features, gives you the flexibility to manage the software on your…
In April 2017 we carried out a short survey to find out what students think about Apps Anywhere. This new service was launched in September 2016, and provides students access to specialist software applications on any…