Tag: IT service desk

Contact the IT Service Desk via Skype for Business

From Monday 19th March, University staff and students will be able to contact the IT Service Desk via the Skype for Business instant messaging service. Search for ‘IT Service Desk’ via your Skype for Business account.…

IT Service Desk opening hours on 19th December 2017

The IT Service Desk (IT help point in the Main Library and back office) will close at 13:50 on Tuesday 19th December 2017. If you need to log a call, please use the IT Self Service portal and we will get back to you…

Start of Term IT Support

We know how important getting access to IT systems and services (particularly our Wi-Fi!) is for students, so we make sure we are resourced to provide additional IT support during arrivals weekend and orientation week,…

Contacting us

Prior to logging a call with the IT Service Desk, it’s worth doing some quick checks before contacting us. If you’re having problems accessing a service, we recommend that you: Go to the IT Service status web page to…