Access Control during the Christmas closure period

The Access Control closure for the vacation is with effect from 17:00hrs on Wednesday 20th December so that any systems faults can be identified and dealt with. Members of staff will still be able to present their ID card and enter their building.

24-hour computer classrooms access will remain available at the Irvine, Bute and Maths buildings. If there are any problems with the Central Access System doors over the Christmas vacation, please contact the ID Cards team until Friday 22 December then after this date please contact the Out of Hours team.

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IT Service Desk opening hours on 19th December 2017

The IT Service Desk (IT help point in the Main Library and back office) will close at 13:50 on Tuesday 19th December 2017.

If you need to log a call, please use the IT Self Service portal and we will get back to you from Wednesday 20th December 2017 onwards. In the event of an IT emergency, please refer to our web page.

We apologise for any inconvenience this may cause.

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Be in with a chance to win free hot drinks for a month

We value your ideas and you love to hear your how you think we can improve our service. Tell us by submitting your suggestions online at:
https://www.st-andrews.ac.uk/itservicedesk/suggestions/

As a thank you, you will be entered into our prize draw to win free hot drinks for a month* at participating University cafes**.

*The prize will be for a voucher for 28 drinks
**Participating cafes: Physics, School of Medicine and Main Library. The Physics and School of Medicine cafes are closed during the summer vacation.
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IT Service Desk opening hours on 4th December 2017

The IT Service Desk (IT help point in the Main Library and back office) will be closed between 13:50 – 16:10 on Monday 4th December 2017.

In the event of an IT emergency, please check our extended cover web page.

We apologise for any inconvenience this may cause.

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IT Services staff e-newsletter

Image of the first edition of IT Services News

First edition of IT Services News

We have created a new e-newsletter to keep staff up to date with IT news, project work and information to help them make the most out of our services.

To subscribe, send an email to
it.services.news@st-andrews.ac.uk 

 

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