In April 2017 we carried out a short survey to find out what students think about Apps Anywhere. This new service was launched in September 2016, and provides students access to specialist software applications on any University PC as well as on their personal devices (since January 2017).
The survey revealed that over 55% of respondents were using a University PC to access the service, 25% were using their own Windows device, and just over 15% using their Mac.
We asked respondents to tick all the statements they agreed with:
We’re very grateful to everyone who completed the survey and took the time to leave feedback. We have already taken on board some of the comments received, which we hope will further improve the service.
Below is a selection of feedback about Apps Anywhere:Stat
“It would be great if other software for programming was included, e.g. MATLAB”
“Slick system. Made accessing applications for my course much easier than last year.”
Congratulations to Meg who won a £50 Amazon voucher in our survey prize draw!
In August 2016, we launched Apps Anywhere on all PCs in the computer classrooms and libraries, and in January 2017, made the service available for use on personal devices.
We’d love to hear what you think of our new service via our 60 second student survey. If you leave your username, we’ll enter you into our prize draw to a £50 Amazon voucher.
The survey closes on 21st April 2017 and the winner of the prize draw will be announced during week commencing 24th April 2017, via our @StAITServices twitter page.
During March 2017 essential upgrades to our telephone system will take place. The upgrade is necessary to allow for future developments of our telephony infrastructure.
The upgrade will affect all University telephone lines (7000+ extensions), and will take place over a number of weeks, rather than one full shut down.
Disruption will be minimised as far as possible however there will be local outages (loss of service), impacting different buildings at different times, and we have been liaising with key staff to identify and minimise any resulting risk.
We anticipate that the loss of service for each individual extension will be no more than one hour.
In the majority of cases, the contractor will carry out all of the upgrades after 5.30pm, however for buildings which have significant evening activity, where possible, we shall carry out the upgrade at a mutually convenient time. You can find details of the latest schedule at: http://itservices.wp.st-andrews.ac.uk/2017/03/10/telephone-upgrade-buildings-and-timings-2/
A few key points to note:
- A very short outage will be arranged out of hours for the University switchboard and will not impact University business;
- A small number of University lifts cannot be used, however the majority can (including all lifts in residences). The lifts which cannot be used will have signage and a physical barrier in place;
- Call forwarding from a University extension to a mobile or voicemail will not work during this time;
- Extensions in Halls of Residence, including student bedrooms, will be affected;
- Intruder or fire alarms do not run on our telephony exchange and will not be affected;
- Access Control will not be affected.
- 999 calls cannot be made from a university telephone line during this time. If the emergency services are required, a call should be made from a mobile telephone.
If you have any questions about the upgrade, please contact the IT Service Desk.
Morgan (middle) with fellow IT apprentices Calum (L) and Mark (R)
To celebrate Scottish Apprenticeship Week, we wanted to take the opportunity to share some of the stories, thoughts and experiences of our current and former IT Apprentices (as we’re incredibly proud of them!).
Apprentice: Morgan Rourke
Contract Start: July 2016
Contract End: July 2018
Apprentice Role: Desktop Technician
I enjoy working and conversing with the wide range of diverse individuals at the University of St Andrews as it has allowed me to increase my interpersonal skills. My role is extremely enjoyable as I have always dreamed of working in either Engineering or Information Technology.
My most enjoyable moment so far was the first time I assisted a user without the help of a colleague. I would normally put a build on a computer myself and then arrange with the user a suitable time to help them with the installation of their new equipment. A colleague would normally come with me, however on this occasion I went alone. The installation went successfully and this made me feel that I had accomplished an individual goal I had set myself.
Since joining, I have gained an exceptional amount of knowledge that I never thought was possible. Initially, I had no idea what I was doing. However, through the help of my colleagues – I can now independently carry out tasks without requiring assistance. This is one of the major key aspects of my apprenticeship and therefore I would recommend an apprenticeship to young people.
The journey so far has allowed me to obtain valuable on the job experience. It has also allowed me to become a confident and independent individual. I chose an apprenticeship over university because it was more appealing as I would also be earning a weekly wage, gaining valuable experience and still undertaking a qualification.